Privacy Policy

Claire's Creative Bakes ("I," or "me" ) is committed to protecting and respecting your privacy. This Privacy Policy outlines how I collect, use, and protect the personal information you provide to me.

I may collect the following information when you interact with us:

• Personal Information: Your name, email address, phone number, delivery address, and any other details necessary for placing orders and providing services.
• Order Details: Information related to your cake orders, including specific design preferences, dietary requirements, and event details.
• Payment Information:  I do not collect payment details to process orders.
• Communications: Information shared when you contact us via email, phone, or other methods.

I use your personal information to:

• Process and deliver your orders.
• Communicate with you regarding your inquiries, orders, or other customer service matters.
• Send you updates on special offers, services, or promotions (only if you have opted in to receive marketing communications).
• Comply with legal and financial obligations, such as tax records and invoices.

I respect your privacy and will not sell, trade, or rent your personal information to third parties. I may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers (such as delivery companies or payment processors) to facilitate order fulfilment.
• Legal Compliance: If required, we may share your information to comply with legal obligations or to protect our rights.

I implement appropriate technical and organizational measures to safeguard your personal information. However, no method of transmission over the internet is 100% secure. While I strive to protect your personal data, we cannot guarantee its absolute security.

I retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

You have the right to:

• Access, correct, or delete your personal information.
• Opt-out of receiving marketing communications from me.
• Withdraw your consent for data processing where consent is the legal basis.

To exercise these rights, please contact me at claire@clairescreativebakes.co.uk

I may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact me at:

Claire's Creative Bakes
92 Hillmorton Road, Rugby, CV22 5AH
claire@clairescreativebakes.co.uk
07725558775